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FAQ

Order Processing

How do I receive the 30% off bulk discount AND change the sizes of the products before ordering?

How long does an order take to ship?

Commissions

How do I request a custom commission?

How long do most projects take to complete?

Can I get a preview of the project as it is being worked on?

Payments

Does the store offer currency conversion? How do I use it to pay in something other than USD?

What forms of payments do you accept on the HMD Store?

What forms of payment do you accept for commissions?

Support

Who do I contact for assistance related to my order?

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